Frequently Asked Questions

We are based in Norfolk and cover Norwich, Wymondham, Loddon, Poringland, Diss, Great Yarmouth and all surrounding areas. We also cover parts of North Suffolk including Lowestoft, Bungay and Beccles. If you are outside these areas, just get in touch and let us know your location for an accurate quote.

Yes, fully. We carry a specialist detailing insurance policy that covers everything from a basic wash right through to machine polishing and engine bay cleaning, regardless of vehicle value. We also have full public liability cover in place. Policy documents are available on request.

Generally the first questions asked before quoting are where abouts are you located, what make/model vehicle and just a rough idea of the condition. This will help us give you a precise quote before any further details are taken.

Yes. Our Protection Detail, Enhancement Detail and New Car Protection Detail all include a professional ceramic coating as standard. Durability options range from 2 years up to 4 years depending on the upgrade chosen.

All of the coatings we use are suitable for outdoor application when the correct conditions are met. We need dry weather on the day and for at least 12 hours after application to ensure a proper cure and maximum durability.

For more information on ceramic coatings and the packages we offer, see our Ceramic Coatings page.

Yes. Our Maintenance Scheme is a popular regular service for customers who have previously had a deep clean or larger detail with us. We recommend booking no longer than every six weeks to maintain the best possible results and preserve any existing protection.

It depends on the depth of the scratch. Surface swirl marks and light scratches can typically be significantly reduced or eliminated with a machine polish. Deeper scratches that have gone through the clear coat are harder to remove fully but can usually be noticeably improved. We are happy to take a look and give you an honest assessment. For swirl reduction and gloss enhancement see our Enhancement Detail. 

Yes of course! We can help with anything car care related such as headlight restoration, engine bay cleaning, fabric roof deep cleaning and much more. If what you're looking for isn't on our services get in touch!

If its something we can't offer i.e window tinting, wrapping, paintless dent removal, bodywork repairs etc feel free to get in touch. Having been in the trade for many years we'd be more than happy to recommend somewhere from experience.

We completely understand that things come up. Please give us at least 48 hours notice if you need to reschedule or cancel and we will sort out a new date without any issues. Last minute cancellations under 24 hours may be subject to a small fee, but we always try to be reasonable.